Eric Tsui is Associate Director of the Knowledge Management and Innovation Research Centre (KMIRC) and a Senior Educational Development Officer in the Educational Development Centre of The Hong Kong Polytechnic University. He is a Regional Editor of Journal of Knowledge Management, lead and delivered a master Knowledge Management program for more than 15 years. He has also championed many technology-enhanced Teaching and Learning projects and is a crusader of blended learning at the university. His research interests include Knowledge Management technologies, blended learning, cloud services, and collaborations. He is also the Principal Instructor of two Massive Open Online Courses (MOOCs) on edX covering the topics of Knowledge Management, Big Data and Industry 4.0. Professor Tsui is an honorary advisor in Knowledge Management to three Hong Kong Government departments and provides consultancy and professional services to many private organizations, NGOs in Hong Kong, Singapore, Malaysia, Thailand, Australia, Japan and Brunei. He has B.Sc. (Hons.), PhD and MBA qualifications. Professor Tsui was twice listed as an exemplary/outstanding academic in PolyU Annual Reports in the last 5 years.

Hank is an experienced Knowledge Management (KM) practitioner with over twenty years working extensively in the field of KM. Hank is a recognized KM subject matter expert with skills in delivering solutions with a blend of people, process, content, learning and technology. He also has experience with implementing KM internationally, including the Middle East, Europe, the US and Japan for multiple industry sectors including energy (oil, gas and renewables), automotive, pharmaceuticals and aviation. He actively develops Communities of practices, currently supporting exciting initiatives in Oman across the private, public and academic sectors. He has led numerous KM teams, speaks at international KM conferences, and is a Master Certified Knowledge Manager (MCKM) with the Knowledge Management Institute. He has contributed authorship to global KM publications, most recently for the KM Cookbook (2019) and Knowledge Manager`s Handbook 2nd edition (2019).